Meet In The Middle
Support
This is the support page for the iPhone app. The meetup itself runs on the phone. This server keeps the shared plan and sends the alerts.
Email support@thistledew.app for help with this app.
How do I join?
The person who started the meetup taps Invite people and sends the link. It looks like https://mitm.thistledew.app/j/ and then a short code. Open that link on an iPhone that has Meet In The Middle installed and the app joins you to the meetup. Then add your start so the others can see a travel time. If the app is not installed yet, the page shows the place and how to get the app. A meetup holds 2 to 10 people. There is no account to create.
Alerts
When someone leaves, the other phones get a time-sensitive alert. Arrive-together uses the same kind of alert for “left,” and for “leave now.” Other changes to the plan arrive as a silent update while the app can run. Allow notifications, including time-sensitive notifications, or those alerts cannot show.
Your leave-by time is also scheduled on your own phone. That reminder still fires if a push is late. Alerts can lag if the app was force-quit or the phone is in Low Power Mode. Open the app and it will catch up. If the server cannot be reached, the phone keeps its copy and tries again.
Location
While you are using the app, location sets your start pin and searches for places. The start pin, and a progress point while sharing is on, go to our server and to the people on that meetup. Auto-depart, share progress, and live pace stay off until you turn them on, and they apply only to that meetup. Auto-depart and live pace need Always location. They stop when you arrive, when you tap Stop sharing, when you leave the meetup, or after four hours. The app does not track you after a meetup ends. If a prompt was denied, use Open Settings in the app and allow location or notifications, then come back.
How do I delete my data?
In the app, open Settings and tap Delete all my data. That deletes the meetups, friends, and saved places on this phone immediately. The server deletes the meetups this phone started, this phone’s memberships, and its push token only after it confirms the request. If the server cannot be reached, try again from Settings. It cannot be undone. The name stored only on the phone stays until you change it. A finished or cancelled meetup is also deleted from the server 48 hours after it ends. A draft is deleted 48 hours after the last change. A meetup that never finishes is deleted 48 hours after the arrival time, or 48 hours after the last change if it has no arrival time. A phone that is no longer on any meetup, and did not start one that is still stored, is deleted 48 hours after it was last seen. Leaving a meetup removes you. If you started it, leaving cancels it for everyone.
The demo
Try a demo meetup on the home screen stays on this phone. It does not need the server, a second phone, or location. Use it to see leave-by times, a departure, and a fairer spot before you invite anyone.
Contact
Email support@thistledew.app. Include the rough time of the meetup and what you expected to happen. Do not send a screenshot of someone else’s location unless you need it to explain the problem.